Good to know
Questions, answered
Everything to know before your beauty corner arrives.
How long does shipping take?
Orders are processed in 1 to 3 business days, then delivered in an estimated 3 to 8 business days. As soon as your order ships, we email you a tracking number. Tracking can take 24 to 48 hours to update.
Where do you ship?
We ship across Canada and the United States. If you are somewhere else, please contact us before ordering.
What if my order arrives damaged?
Please email contact.vaniglow@gmail.com right away with your order number and a photo of the item, and we will help you.
What comes with your crystal mirrors?
Our crystal mirrors have built-in Bluetooth, USB ports and three lighting modes.
Do the mirrors and vanity tables come with sockets?
Our Hollywood mirrors come with sockets. Some of our vanity tables come with sockets and some do not, so please check the product page for the piece you love.
What are your vanity tables like?
Our vanity tables have a glass top, a glossy finish, crystal knobs and plenty of storage for all your beauty essentials.
What is your return policy?
You can request a return within 14 days of delivery. The item must be in nearly new condition, with no damage or visible use, and returned with all original parts, accessories and packaging. Email us first so we can approve your return before you ship anything. Return shipping is paid by the customer, and your refund is issued once we receive and inspect the item.
What if my order arrives damaged?
Please email contact.vaniglow@gmail.com right away with your order number and a photo of the item, and we will help you.
Can I pay in installments?
Yes. You can pay over time with Shop Pay installments at checkout. Shipping, taxes and discounts are calculated at checkout, so you see your final total before you pay.
How can I reach you?
Email contact.vaniglow@gmail.com. We are available Monday to Friday, 9 AM to 9 PM, and Saturday, 8 AM to 8 PM, and reply within 48 hours.
Still need help?